ICDRI's logo

Translate this page automatically. 

Main Body

Google
 


 

 

Test your Site for Accessibility with Cynthia Says

 

 

Home
About Us
Donations
Accessibility
Technology
Calendar
Site Map
Register
Create
Activities
Sponsorship
Products/ Services
Books
Contact
Privacy Policy

 

 

FIRST UNION NATIONAL BANK ANNOUNCES FIRST INSTALLATION OF AUDIO ASSISTED ATMs IN MARYLAND, NEW JERSEY and NORTH CAROLINA

For immediate release
October 4, 2001

(Please note First Union has Merged with Wachovia For assistance 24 hours a day, seven days a week,
please call 800-WACHOVIA (800-922-4684))


Talking ATMs Will Aid Persons with Vision Impairments.

CHARLOTTE, N.C. First Union National Bank today announced the first installation of audio-assisted or "talking" ATMs in Maryland, New Jersey and North Carolina. The effort, hailed by the blindness community, includes the installation of 19 audio-assisted ATMs in those states, as well as in Pennsylvania, Florida and Washington, DC. In the next nine months, more than 100 machines will be installed in these states and other First Union locations.

First Union National Bank and Wachovia Bank, N.A., are banking subsidiaries of the holding company Wachovia Corporation. Wachovia Corporation was created through the September 1, 2001 merger of First Union Corporation and Wachovia Corporation.

"First Union is excited to offer audio-assisted ATMs throughout our markets," said Cece Sutton, executive vice president and Retail Banking Executive for Wachovia Corporation. "Supporters of the blindness community have been terrific partners in our quest to provide banking independence to our customers with vision impairments. Through the installation of audio-assisted ATMs, we are able to offer visually impaired customers greater convenience in accessing their First Union accounts."

Today's announcement also was praised by members of the blindness community, who worked closely with the company in developing this new technology.

"We applaud First Union's demonstrated commitment to improving banking accessibility for blind and visually impaired people," said Pat Yarborough, a representative of the North Carolina Council of the Blind, an affiliate of the American Council of the Blind who has been actively involved in the initiative.

During the next nine months, First Union plans to enhance select ATMs to include audio-assistance functionality (see list of locations at the end of the release). These machines will offer audio guidance and instructions for all transactions, including "spoken" customer balances. The ATMs also will be equipped with universal audio jacks that work with standard earphones. Customers with vision impairments will be provided with headsets so they can hear the instructions in privacy. When the earphones are plugged into the jack, the listener hears private audio instructions for transactions displayed on the ATM screen, such as cash withdrawals, balance inquiries, deposits, transfers and payments.

Other representatives of the blindness community assisting First Union include the National Federation of the Blind of Pennsylvania; the Orange County Disability Awareness Council of Chapel Hill, N.C.; the Pennsylvania Council for the Blind, an affiliate of the American Council of the Blind; and other people who are blind or have low vision.

Lainey Feingold and Linda Dardarian, two California lawyers who have assisted members of the blindness community around the country said, "the expanded First Union services will benefit the blindness community as well as all persons who have difficulty reading standard print."

Tom Earle, with the Disabilities Law Project in Philadelphia, praised First Union for the initiative. "I urge other financial institutions to follow its example in providing independent access for all customers to a wide array of banking services," said Earle.

More information can be obtained by calling 1-800-ASK-FUNB or by visiting the First Union website at www.firstunion.com.

Wachovia Corporation, created through the September 1, 2001, merger of First Union Corporation and Wachovia Corporation with pro forma assets of $322 billion as of June 30, is a leading provider of financial services to 19 million retail and corporate customers throughout the East Coast and the nation. The company operates full-service banking offices in 11 East Coast states and Washington, D.C., and offers full-service brokerage with offices in 47 states and global services through more than 30 international offices.

Press Contacts:

First Union

Sarah Holden, (704) 383-7157

For Blind Community

Linda Dardarian, (510) 763-9800, Saperstein, Goldstein, Demchak and Baller,

ldar@sgdblaw.com

Lainey Feingold, (510) 848-8125, mailto:lfeingold@california.net

Tom Earle, Disability law Project (215) 238-8070, #209

 

 

LOCATIONS OF FIRST UNION'S AUDIO ASSISTED ATMs:

District of Columbia: 

Washington1510 K St. NW

Florida:

Coral Springs 3300 University Dr.

Lake Worth 120 N. Dixie Highway

Naples 6155 Town Center Circle

Tampa 10430 Highland Manor Dr.

Maryland: 

Baltimore7 St. Paul Street

North Carolina

Charlotte: 301 S. Tryon St., and 1525 WT Harris Blvd.

Mooresville 631 Brawley School Rd.

Durham 201 N. Roxboro Rd.

New Jersey: 

Kendall Park: 3510 Route 27

Pennsylvania

Allentown 702 Hamilton Mall

Newton Square 3515 W. Chester Pike

Philadelphia:

1500 Market Street 2 W. Girard Ave.,

601 Chestnut St.,

6208 Lancaster Ave.,

340-50 S. Second St.,

1 N. 5th St., 123 S. Broad St.,

1712 Walnut St.

Scranton, 130 Wyoming Ave.

 

Lainey Feingold

Law Office of Elaine B. Feingold

1524 Scenic Avenue

Berkeley, CA 94708

(510) 548-5062

lfeingold@california.net 

 

 


 

Google Enter your search terms Submit search form
 
Web www.icdri.org

Copyright 1998

 

Copyright 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 International Center for Disability Resources on the Internet Disclaimer and Privacy Policy