U. S. DOT Consumer Disability Toll-free Hotline

From the U. S. Department of Transportation

The Department of Transportation's aviation consumer disability toll-free hotline will become operational at 7 a.m. local time in Washington, D.C., on August 5, 2002. The toll-free number for our aviation consumer disability hotline is 1-866-266-1368 (voice) and 1-866-754-4368 (TTY). We ask that you advise members of your respective organizations about the establishment of the hotline and encourage them to call the hotline to obtain information and assistance if they should experience disability-related air service problems.

Aviation Consumer Protection Division,
U.S. Department of Transportation,
Room 4107, C-75, Washington, DC 20590.
Complaint forms that consumers may download and/or print are available at: http://www.dot.gov/airconsumer/problems.htm .