Consortium Price List
TEXTNET/NTS Networked TTY
Services
Introduction
TEXTNET/NTS, "Networked TTY Services," is an integrated Centrex-like system that
seamlessly integrates the capabilities of the public switched telephone network,
the Internet and TCP/IP local area network communication systems into an
integrated system for TTY text chat and text messaging utilizing an
organization’s desktop PCs as TTY terminals. TEXTNET/NTS makes enhanced instant
messaging and other services available to every licensed user while providing
advanced specialized services for TTY users which include people who are deaf,
severely hard-of-hearing, or speech restricted.
In
order to use TEXTNET/NTS within an organization, the TEXTNET/NTS user software
will be installed on all or multiple users' computers within the organization.
Then, one or more TTY compatible TEXTNET Access Ports will be linked with the
organization's LAN or WAN through the Internet. With access to TEXTNET/NTS’ TTY
compatible telephony services and hardware, every licensed user in the
organization is "TTY enabled" and can make or accept calls from TTY callers via
the PCs in the organization. Every user can also exchange secure instant
messages and calls with every other TEXTNET/NTS user on the organization's LAN
or WAN. With the optional National "Link", anyone on an Internet browser can
call TEXTNET/NTS users, and messages or calls may be placed to other TEXTNET/NTS
users in remote TEXTNET/NTS sites or domains. All text traffic over TEXTNET/NTS
is 128 bit AES encrypted. The secure text messaging and chat system is currently
in place on numerous high security networks including U.S. federal agencies,
state agencies, and large corporations.
Two
components, which influence pricing, are the number of member organizations and
the number of users at each organization. TEXTNET/NTS consortium systems are
sold by the number of users on the system and the number of member organizations
using the system. Certain options are available at an additional charge and
others will have no additional charge. For example, an 800 number is issued
with each port, while additional 800 numbers may be purchased for $5.00 per
month.
·
The number of
Users controls the number of users who can log into TEXTNET/NTS at one time and
sets upper boundary for the number of permanent user accounts supported within
the NTS database.
·
Member
organizations set the boundaries for the number of simultaneous calls into and
out from the system. If the capacity is exceeded, callers receive a busy tone
until the system is capable of handling the next call on the Public Switched
Telephone Network. For calls using the network capabilities, the number of
users in the organization sets boundaries.
·
Call
management capabilities allow calls to be transferred to any facility in the
organization and to any alphanumeric pager of a licensed user in the system.
Access Fees: Consortium Shared Services
HITEC provides access to TEXTNET/NTS sites and will issue one or more "800"
numbers to member organizations in a contracted consortium. An organization can
have multiple toll-free telephone numbers assigned to different areas of the
organization. If a TTY caller dials this number, then the call will arrive at
high density, TTY capable, digital telephony equipment in HITEC’s central
office. The TEXTNET/NTS system will look at the number dialed (DNIS/DID) and
then route the call to the correct person, department or call flow script in the
organization. With TEXTNET/NTS, we provide the all the necessary telephony
hardware, computer servers, and telephone lines needed to accept calls from TTY
users via the public switched telephone network or via Internet or TCP/IP
paths. For their users, Consortium members must provide PC compatible
workstations and access to the Internet to receive TTY calls. Users within an
organization do not have to be in the same physical location as long as they all
have Internet TCP/IP access.
TEXTNET* includes 100 call minutes per month per access fee, to or from anywhere
in the U.S. Additional minutes are billed at $0.06 cents per minute. Unused
minutes in any month are not carried forward. The monthly fee includes all
hardware, phone lines, hardware maintenance and support costs and one (1)
toll-free (800, 877, or 888) number per member organization access fee.
Additional toll-free numbers are available at $5.00 per number per month. There
is a minimum of a three-year commitment for consortium members.
Consortium members adding commercial for profit segments must negotiate addendum
contracts with a minimum of 2 access ports at $100 each or 100+ additional
minimum user licenses at $5.00 each in order to participate in the consortium.
User
Licenses: varies as shown The
cost of each TEXTNET/Nextalk User License depends on the total number of users
licensed and varies with size of consortium membership and users.
TEXTNET Consortium Level
Prices
Consortium
Member
Participants |
Minimum
Users/Ea
/Member |
User
License
/Mo |
Total User
Cost Per Mo |
Access Fee/Mo
/Member |
Total/Mo/
Member |
One-time Setup Charge
Member |
| 100+ |
5 |
$3 |
$15 |
$25 |
$40 |
$175 |
| 11-100 |
5 |
$4 |
$20 |
$25 |
$45 |
$175 |
| 6-10 |
5 |
$5 |
$25 |
$30 |
$55 |
$175 |
| 5 Minimum |
5 |
$6 |
$30 |
$35 |
$65 |
$175 |
1. Additional Members or
Users added for same rate and a $175 setup fee for new members.
2. Set-up fee includes:
initial account setup of departments, users and a basic call flow script.
Custom call flow scripts or modifications to the initial call flow scripts and
adds/changes/deletes to user and department structures are billed at $150 per
hour.
Training
$1,350/day plus T&L
On-site user training is
available in-group sessions of up to 20 students per group. Basic user training
is accomplished in four-hour sessions. Up to two (2) training sessions may be
scheduled per day. Travel and living expenses (T&L) to and from the training
site from Burr Ridge, IL are billed in addition to
the daily training rate.
Please call Dianne at 630
327-3558 to discuss TEXTNET.
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