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North Carolina Client Assistance Program (CAP)

Resource Summary Page




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Resource Name: North Carolina Client Assistance Program

Associated Organization:

Country of Origin: USA

Address: 2806 Mail Service Center

City: Raleigh

State or Province: NC

ZIP or Postal Code: 27699-2806

Telephone: Voice/TTY 919-855-3600, 1-800-215-7227 (Toll Free in NC)

Fax: 919-715-2456 

Email:  NCCAP@ncmail.net

Site Summary:

Established as part of the Federal Rehabilitation Act of 1973, as amended, the North Carolina Client Assistance Program (CAP) is a federally funded program designed to assist individuals with disabilities in understanding and using rehabilitation services.

CAP serves an integral part of the rehabilitation system by:

  • Advising and informing individuals of all services and benefits available to them through programs authorized under the Rehabilitation Act and under Title I of the Americans with Disabilities Act (ADA);
  • Assisting and advocating for individuals in their relationships with programs providing rehabilitation services under the Rehabilitation Act;
  • Helping to identify and resolve problems that may arise during the rehabilitation process; and
  • Identifying problem areas in the delivery of rehabilitation services and making suggestions for improving services.

CAP assists:

  • Anyone seeking information, applying for services or receiving services from a rehabilitation program including the Division of Vocational Rehabilitation Services, the Division of Services for the Blind, the Independent Living Rehabilitation Programs in each of these agencies, and the Centers for Independent Living;
  • Persons who are dissatisfied with services they are receiving or who have been denied services for which they might be eligible; and
  • Persons needing intervention or assistance in their relationships with programs providing rehabilitation services.

- Quoted from the web site

Disability Association(s): All Disabilities

Internet Location: http://cap.state.nc.us

Internet Resource Type:  Web Site

Resource Type:  Client Assistance Program, Vocational Rehabilitation Services




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